Update 9.16: Recovering Vehicles And Crew

Tank Commanders,

You may have once sold a Premium tank, regretted your decision, submitted a ticket and waited a week or so to get it back.

If this sounds familiar, you’re in luck! We’ve heard you and we're working on a tool that will make these decisions easily and quickly reversible.

Starting with Update 9.16, you won’t need to contact the Customer Service Center to reclaim tanks and dismissed crew members. In fact, you won’t even have to close the game client to resolve this issue. It will only take a few clicks in the Garage to return a precious vehicle or crew member to you with their combat statistics, medals, skills, and perks intact.

While we're of testing Update 9.16 and squashing bugs, we’d like to give you a heads-up on the ins and outs of this new feature. Let’s get to it!

Study The List

To kick things off, let’s talk a bit about what can be recovered. Following the release of the update, you will be able to reclaim dismissed crew members and Premium/Special Event tanks sold after the launch of Update 9.16.

The following can be recovered with this function:

1. Crew Members
   • Can be recovered for free within 48 hours of dismissal
   • Can be recovered within 30 days after the first 48 hours for 60,000
   • Condition 1: You must have enough available bunks in the Barracks
   • Condition 2: Crew Member must have at least one skill or perk or enough experience points to acquire one
2. Premium Tanks
   • Can be recovered within 72 hours of being sold
   • Buyback price = Selling Price + 10% of Selling Price
   • Condition 1: You must have an available Garage Slot
   • Condition 2: Applies to all vehicles that can be purchased with Gold in-game
3. Rare Tanks
   • Can be recovered at any time, provided that there are enough credits to buy it back
   • Rare Tanks can be recovered once every 3 days
   • Buyback price = Selling Price + 10% of Selling Price
   • Condition 1: You must have an available Garage Slot
   • Condition 2: Applies to Special Event vehicles, Premium tanks given as rewards for missions and other competitions (including campaigns on the Global Map), and those that used to be sold in the past but are currently not available for purchase.

You will still have to be careful when managing your vehicles, because some vehicles cannot be recovered:

• Non-Premium tanks
• Vehicles taken away by the Customer Service Center
• Premium tanks if their recovery period has ended
• Rental tanks credited for completing battle missions if their rental period has ended

Master The Process

Vehicles

Upon confirming that the vehicle you wish to restore fits the criteria, you can send it back to the Garage by choosing this option in one of the following windows:

• The Tech Tree 

• The in-game Store 

When recovering a vehicle via the Tech Tree, right-click and select “Recover the vehicle”. There, you’ll see the buyback cost and a timer that indicates how much longer the vehicle will be available for recovery.

If you don’t have enough credits, you’ll see a notification at the bottom and the sum you lack in brackets right next to “Recover the vehicle”.

Once you have everything you need, simply left-click “Recover” and confirm the action to send the vehicle back to your Garage.

If you prefer to do it via the Store, start by choosing “Recover with credits” in the drop-down menu on the “Vehicles” tab and choose the vehicle types to build a selection.

A list of available vehicles will appear alongside their buyback costs and recovery periods. Left-clicking one will transfer you to the vehicle window where you can reclaim the vehicle.

Crew Members

From Update 9.16 onwards, every time you choose to dismiss a crew member, you’ll be informed as to whether they can be recovered after dismissal.

Dismissed crew members can be recovered through the “Dismissed” checkbox in the Barracks. Hovering the cursor over a specific crew member will open their personal record with their recovery period and cost.

To get someone back into action, simply click “Recover” and confirm this action in the pop-up window.

The Dismissed section can accomodate no more than 100 people. When it’s full and you’re about to send another crew member there, you will receive a notification that they will replace whomever has been there the longest.

Once restored, crew members will no longer assigned to a particular tank. But worry not, this can be fixed in no time: just play at least one battle with the crew members you’d like and the settings will be restored.

Moving forward, we will continue to polish this feature based on your comments. Be sure to give us your feedback and stay tuned for more updates. Also, in case you haven’t checked out the features of Update 9.16 yet, join the Common Test and discover all there is to know about the upcoming update.

See you on the battlefield.

Roll Out!