You may have once sold a Premium tank, regretted your decision, submitted a ticket and waited a week or so to get it back.
If this sounds familiar, you’re in luck! We’ve heard you and we're working on a tool that will make these decisions easily and quickly reversible.
Starting with Update 9.16, you won’t need to contact the Customer Service Center to reclaim tanks and dismissed crew members. In fact, you won’t even have to close the game client to resolve this issue. It will only take a few clicks in the Garage to return a precious vehicle or crew member to you with their combat statistics, medals, skills, and perks intact.
While we're of testing Update 9.16 and squashing bugs, we’d like to give you a heads-up on the ins and outs of this new feature. Let’s get to it!
To kick things off, let’s talk a bit about what can be recovered. Following the release of the update, you will be able to reclaim dismissed crew members and Premium/Special Event tanks sold after the launch of Update 9.16.
The following can be recovered with this function:
How Buyback Works:
If you purchased a Premium tank for 10,000 and then sold it for [ (10,000 / 2) × 400 ] = 2,000,000 , it will cost you 2,000,000 + [ (2,000,000× 0.1) ] = 2,200,000 to reclaim that tank.
This formula is permanent. Special offers and discounts do not apply.
If you don’t have the required sum in credits, but have enough Gold to buy the needed amount of credits, you will be offered a chance to convert them.
You will still have to be careful when managing your vehicles, because some vehicles cannot be recovered:
Upon confirming that the vehicle you wish to restore fits the criteria, you can send it back to the Garage by choosing this option in one of the following windows:
When recovering a vehicle via the Tech Tree, right-click and select “Recover the vehicle”. There, you’ll see the buyback cost and a timer that indicates how much longer the vehicle will be available for recovery.
If you don’t have enough credits, you’ll see a notification at the bottom and the sum you lack in brackets right next to “Recover the vehicle”.
Once you have everything you need, simply left-click “Recover” and confirm the action to send the vehicle back to your Garage.
If you prefer to do it via the Store, start by choosing “Recover with credits” in the drop-down menu on the “Vehicles” tab and choose the vehicle types to build a selection.
A list of available vehicles will appear alongside their buyback costs and recovery periods. Left-clicking one will transfer you to the vehicle window where you can reclaim the vehicle.
From Update 9.16 onwards, every time you choose to dismiss a crew member, you’ll be informed as to whether they can be recovered after dismissal.
Dismissed crew members can be recovered through the “Dismissed” checkbox in the Barracks. Hovering the cursor over a specific crew member will open their personal record with their recovery period and cost.
To get someone back into action, simply click “Recover” and confirm this action in the pop-up window.
The Dismissed section can accomodate no more than 100 people. When it’s full and you’re about to send another crew member there, you will receive a notification that they will replace whomever has been there the longest.
Once restored, crew members will no longer assigned to a particular tank. But worry not, this can be fixed in no time: just play at least one battle with the crew members you’d like and the settings will be restored.
Moving forward, we will continue to polish this feature based on your comments. Be sure to give us your feedback and stay tuned for more updates. Also, in case you haven’t checked out the features of Update 9.16 yet, join the Common Test and discover all there is to know about the upcoming update.
See you on the battlefield.